Home safety

Being safe in your home and neighbourhood is a priority for us, and our target is to achieve 100% in all areas.

Here’s how we performed:

gas safety checks icon

Target 100%

0.4%

Proportion of homes for which all required gas safety checks have been carried out: 99.4% with the remaining properties in the process of obtaining them.

electrical installation icon

Target 100%

0.9%

(15,002 of 16,699) of homes had up-to-date electrical installation condition certificates, and we’re taking steps to access the rest.

fire risk icon

Target 100%

0.6%

Proportion of homes for which all required fire risk assessments have been carried out: 99.6%

asbestos inspection icon

Target 100%

0.8%

Proportion of homes for which all required asbestos management surveys or re-inspections have been carried out: 99.8%

legionella inspection icon

Target 100%

0.8%

Proportion of homes for which all required legionella risk assessments have been carried out: 93.8%

communal safety check icon

Target 100%

0.5%

Proportion of homes for which all required communal passenger lift safety checks have been carried out: 94.5%

fire door safety inspection icon

Target 100%

0%

of all communal fire doors requiring a fire door inspection every quarter were completed.

entrance doors safety check icon

Target 100%

0%

of all flat entrance doors requiring an annual check have either received a check or where access has not been gained, they are in the reasonable steps process to gain access and have had a no access inspection.

We’re constantly reviewing how we operate to ensure customer safety in our homes and neighbourhoods. Here’s a summary of some of the further measures we’ve taken in 2023/24 to improve safety.

  • Introduced a Building Safety Team to monitor compliance, fire, and structural safety.
  • Upgraded fire alarms and fire doors at our Jubilee House, Highfield House, and Longsight Lodge extra care schemes.
  • Created a building safety page for customers on our website, which contains information on keeping you safe in your homes.
  • Developed a second series of animated customer guides on building safety, with more to follow.
  • Sent out annual fire door safety leaflets to help customers to check that their fire doors are safe and to explain how to report any concerns.
  • Launched a customer engagement strategy which is available on our building safety hub.
  • Continued our work to make sure every home has a working smoke detector and carbon monoxide detector, if needed.
  • Started working on creating a high-rise customer panel to ensure customers living in our high-rise buildings have a voice in building safety.
  • Completed fire safety improvement works to our high-rise blocks at Blackshaw, Rogerstead, Fearnstead and Rainford.
  • Submitted our building safety cases for our high-rise buildings to comply with the Building Safety Act (2022).
  • Continued working with customers in all our buildings to keep shared communal spaces clear to reduce the risk of fire and ensure safe evacuation.

If you’d like to get involved or know more information on building safety, please email us at buildingsafety@boltonathome.org.uk or visit our Building Safety hub pages at wwwboltonathome.org.uk/building-safety