Our Customer Contact Centre is here to support you however you prefer to get in touch – by phone, email, webchat, social media, or in person at our Valley House office.
Here when you need us
Here when you need us

Our Customer Contact Centre is here to support you however you prefer to get in touch – by phone, email, webchat, social media, or in person at our Valley House office.
Last year:

calls were handled

emails were answered

web chats were supported.
We resolve all enquiries from repairs, rent payments and tenancy questions to antisocial behaviour, complaints and accessing money advice.
We’re proud to be your first point of contact and we’re committed to making it easy for you to get the help you need. For more details on how to reach us, please tap here.